Frequently Asked Questions About Riding Boots

Finding the perfect pair of riding boots is a journey that combines fit, comfort, and performance. To help guide you, we have compiled answers to some of the most common questions we receive. This guide is designed to help you make an informed decision and get the most out of your new footwear.

Sizing & Fit

How should my riding boots fit?

A proper fit is the most important factor in choosing a riding boot. They should fit snugly, almost like a firm handshake around your calf, providing support without restricting movement . The top of the boot should come up to just below the back of your knee. When new, they may feel slightly too tall, but keep in mind they will drop and crease with wear, settling into a more comfortable position . You should feel some resistance when zipping them up; if they are too easy to zip, they may become too loose over time .

How do I measure for a perfect fit?

Accurate measurements are key to finding the right size. It is best to do this while wearing your riding socks or breeches, as you would when riding . To get the most accurate results, it helps to have someone assist you.

  1. Calf Width: Sit on a chair with your feet flat on the floor and your legs at a 90-degree angle. Wrap a flexible tape measure around the widest part of your calf . Take this measurement as it will determine the width size you need.
  2. Calf Height: While still seated, start the tape measure from the floor at your heel and measure up to the bend behind your knee . This determines the height of the boot you require.

What if my boots feel tight when they arrive?

It is perfectly normal for new riding boots to feel very snug or even a little stiff. The leather will stretch and mould to the shape of your leg with regular use . If they are so tight that they cause genuine pain or restrict circulation, they may be too small. A minor, comfortable pressure is ideal .

Breaking In

What is the best way to break in my new riding boots?

The most effective way to break in your new boots is simply to wear them regularly around the house for short periods. This allows the leather to warm up and begin moulding to your legs. If a specific spot feels too tight, you can gently warm the area with a hairdryer on a low heat setting to make the leather more pliable, and then wear them with thick socks for a short time. Be very careful not to overheat the leather, as this can damage it .

Care & Maintenance

How do I care for my riding boots to make them last?

Regular care is essential for preserving the life and appearance of your boots, especially when made of high-quality leather.

  • Regular Cleaning: After every ride, wipe off mud and sweat with a damp sponge or soft cloth. Dirt and sweat can dry out the leather and cause it to crack over time .
  • Conditioning: Use a dedicated leather conditioner periodically to keep the material soft, supple, and waterproof . Apply it in small, circular motions and allow it to be fully absorbed.
  • Drying: Never dry your boots near a direct heat source like a radiator or fire. This can cause the leather to dry out, shrink, or become brittle. Instead, let them dry naturally in a cool, well-ventilated area . Stuffing them with newspaper can help absorb moisture and maintain their shape .
  • Proper Storage: Store your boots upright in a cool, dry place away from direct sunlight. Using boot trees is highly recommended to help them keep their shape and prevent creasing .

Do you offer a guarantee on your products?

We stand behind the quality of our products. If you encounter a manufacturing fault, we want to know about it. We are committed to resolving any issues to ensure you are completely satisfied with your purchase .

Your Shopping Experience

What if the item I received is not what I ordered?

We understand how disappointing it can be to receive an incorrect item. While we strive for perfection in our order processing, mistakes can happen. If you receive an item that differs from what you ordered, please review your order confirmation and our returns procedure to initiate the correction process .

Do you have a return policy?

Yes, we want you to be happy with your purchase. Our return policy allows for the return of items that are in their original, unworn, and saleable condition with all tags attached . If you have any questions about returning an item, please refer to the return instructions included with your order.